Terms of Service
Last updated: March 4, 2026
1. General Provisions
These Terms of Service govern the relationship between Firmify ("the Platform", "we", "us") and users ("you", "user") who use the website firmify.bg and the services provided through it.
By registering on the Platform or using our services, you accept these Terms of Service in their entirety. If you do not agree, please do not use the Platform.
2. Description of Services
Firmify provides automated document generation for the registration and management of commercial companies in Bulgaria, including:
- EOOD and OOD registration — generation of articles of association, declarations, specimen signature and application A4
- VAT registration — preparation of the required documents
- BULSTAT registration — generation of the application and accompanying documents
- Bank onboarding (KYC) — preparation of a document package for opening a corporate bank account
- Annual financial report filing — generation of application G2 for the Commercial Register
- Company name reservation — generation of application D1
3. Important Notice
Firmify does NOT provide legal advice and does NOT replace the assistance of a lawyer. The Platform automates the filling of standard forms and templates based on data provided by the user. For complex legal matters, we recommend consulting a lawyer.
4. Registration and Account
To use our services, you must create an account with a valid email address and password. You are responsible for:
- The confidentiality of your login credentials
- All actions performed through your account
- Immediately notifying us of unauthorized access
5. Prices and Payments
Prices are listed in euros (EUR) and are visible before payment. Payments are processed through Stripe — a secure payment processor certified under PCI DSS.
Current prices:
- EOOD registration — €39
- OOD registration — €59
- VAT registration — from €39
- Company name reservation (D1) — €0
- Annual financial report filing (G2) — €0
- BULSTAT registration — €29
- Bank onboarding (KYC package) — €0
Services priced at €0 may still incur separate government, banking or other external fees where applicable.
Firmify reserves the right to change prices. Changes do not affect already paid orders.
6. Refund Policy
If documents have not been generated (i.e. you have not completed the "Generate documents" step), you are entitled to a full refund within 14 days of payment.
After documents are generated, no refund is provided as the service has been fulfilled.
7. User Obligations
The user agrees to:
- Provide accurate and truthful data for company registration
- Not use the Platform for illegal purposes
- Review generated documents before signing and submitting
- Bear full responsibility for the accuracy of the information provided
8. Limitation of Liability
Firmify makes reasonable efforts to correctly generate documents but is not liable for:
- Rejection by the Commercial Register due to inaccurate data from the user
- Changes in legislation not yet reflected in templates
- Losses resulting from improper use of the Platform
- Technical issues beyond our control (providers, internet connectivity)
Firmify's maximum liability is limited to the amount paid by the user for the specific service.
9. Intellectual Property
All elements of the Platform (design, code, templates, text) are owned by Firmify and protected by copyright law. Generated documents become the property of the user after payment.
10. Personal Data Protection
11. Termination
You may stop using the Platform at any time. Firmify may terminate or restrict your access in case of violation of these Terms of Service.
12. Applicable Law
These Terms of Service are governed by the laws of the Republic of Bulgaria. All disputes shall be resolved by the competent court in Sofia.
13. Changes to Terms of Service
Firmify reserves the right to update these Terms of Service. In case of significant changes, you will be notified by email or by a notification in the Platform.
14. Contact
For questions about these Terms of Service, please contact us at: support@firmify.bg